Edit or Remove a CDP Account

6 min

Administrators can update or remove existing connectivity provider integrations from the CDP Management area.

This allows you to:

Update provider credentials

Modify connection settings

Replace expired authentication details

Remove unused integrations

[IMAGE PLACEHOLDER: Existing CDP accounts list]

Edit a CDP account

To update an existing provider integration:

Open CDP Management

Select the provider account

Choose Edit

Update the required settings

Select Save

[IMAGE PLACEHOLDER: Edit CDP account dialog]

Common updates include:

API credentials

Account identifiers

Endpoint configuration

Provider-specific settings

If provider credentials are rotated or changed externally, update them here as soon as possible to avoid synchronisation failures.

Validate provider connectivity

After saving changes, the platform validates the provider connection.

If validation fails:

Review the credentials entered

Confirm API access is still enabled

Verify provider-side permissions

Check network or endpoint availability

[IMAGE PLACEHOLDER: Provider validation error example]

Remove a CDP account

To permanently remove a provider integration:

Open CDP Management

Select the provider account

Choose Delete

Confirm the action

[IMAGE PLACEHOLDER: Delete CDP confirmation dialog]

Removing a CDP account disconnects the IoT.live Portal from the provider platform and may stop synchronisation, lifecycle operations, and usage updates.

After removing a provider

After deletion:

Existing synchronisation stops

Provider-managed operations become unavailable

Historical platform data may still remain visible depending on retention policies

Removing a provider integration does not automatically delete devices or subscriptions from the underlying connectivity provider platform.