Account Management Overview
The IoT.live Portal includes a set of management tools for administering your organisation, users, connectivity providers, and account-level settings.
Depending on your role and permissions, you can manage:
- Organisation accounts
- Users and access permissions
- Security and MFA settings
- Customer and device tagging
- Connectivity provider (CDP) integrations
[IMAGE PLACEHOLDER: Account Management dashboard]
Access account management
To open the management area:
- Select the Settings or Gear icon in the top navigation bar.
- Choose the management section you want to access.
[IMAGE PLACEHOLDER: Management menu navigation]
Some management options are only visible to organisation administrators.
Available management areas
Section | Description |
|---|---|
Account Management | Manage organisation settings and account details |
User Management | Create and manage users and permissions |
Security Settings | Configure MFA and authentication settings |
CDP Management | Manage connectivity provider integrations |
Customer & Device Tags | Organise and categorise devices |
Account hierarchy and sub-accounts
Some organisations may use hierarchical account structures with parent and sub-accounts.
This allows larger organisations, resellers, or service providers to:
- Separate customers or business units
- Delegate administration
- Control visibility across deployments
[CALLOUT PLACEHOLDER: Optional reseller/sub-account architecture diagram]
Available features depend on your organisation’s permissions and subscription model.
Switching between accounts
If you have access to multiple accounts, you can switch between them using the account switcher in the top navigation bar.
When switching accounts:
- Portal data updates automatically
- Available applications may change
- Permissions may differ between accounts
[IMAGE PLACEHOLDER: Account/domain switcher]