Manage Accounts
The Account Management area allows administrators to manage organisation settings, account information, access controls, and account-level services.
[IMAGE PLACEHOLDER: Account Management main screen]
Account navigation
The left-hand account panel allows you to:
- Browse available accounts and sub-accounts
- Search for accounts
- Filter account lists
- Switch between accessible accounts
[IMAGE PLACEHOLDER: Account tree and filters]
Switching accounts updates the entire portal context, including visible devices, services, and permissions.
Update account details
Administrators can manage organisation information including:
- Company name
- Contact information
- Metadata and account details
- Service configuration options
To update account details:
- Open Account Management
- Select the account
- Choose Edit Account
- Update the required information
- Select Save
[IMAGE PLACEHOLDER: Edit account dialog]
Account security settings
Administrators can configure account-level security controls including:
- Multi-Factor Authentication (MFA)
- User access policies
- Authentication enforcement
When MFA is enabled at account level, all users within the account must use MFA when signing in.
Account-level MFA policies override individual user MFA preferences.
API keys
Each account includes an API key for programmatic access to IoT.live services and integrations.
Administrators can:
- View API credentials
- Copy API keys
- Use keys for API integrations and automation
[IMAGE PLACEHOLDER: API key section]
API keys should be treated as sensitive credentials and stored securely.
Import and export data
The Account Management area supports importing and exporting account-related information.
Supported operations include:
- Importing customer and device associations
- Exporting account data
- Downloading reports in CSV or Excel format
[IMAGE PLACEHOLDER: Import/export controls]
Suspend or delete accounts
Administrators may also:
- Suspend account access
- Disable services temporarily
- Permanently delete accounts
Account deletion is irreversible and may permanently remove associated data and access.
Account switcher
The account switcher in the top navigation bar allows users to:
- Move between accessible accounts
- Return to the parent account
- Access account management shortcuts
- Log out of the current session
[IMAGE PLACEHOLDER: Account switcher dropdown]
Available applications and features may change when switching between accounts.